Introduction
Welcome to Reliabletrader. We are committed to protecting the privacy and security of our visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digitization services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us. The personal information we collect may include the following:
- Name and contact data, including your first name, last name, email address, postal address, and telephone number
- Credentials such as passwords, password hints, and similar security information used for authentication and account access
- Payment data necessary for processing orders and payments, including payment instrument number (such as credit card number) and security code associated with payment instrument
- Content of communications you send to us, including information you provide when you fill out contact forms on our website
- Information about the materials you send us for digitization, including descriptions, quantities, and special instructions
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
- Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit our Cookies Policy page.
- Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
How We Use Your Information
We use the information we collect or receive for various purposes, including but not limited to:
- To fulfill and manage your orders for digitization services, including processing payments, shipping physical materials, and delivering digital files
- To communicate with you regarding your orders, account, or inquiries, including sending order confirmations, invoices, and technical notices
- To provide customer support and respond to your questions, comments, and requests
- To improve our website, services, and customer experience by analyzing how visitors use and interact with our site
- To send promotional communications, such as information about our services, special offers, and new features (you can opt out of these communications at any time)
- To protect against fraudulent, unauthorized, or illegal activity, and to enforce our terms and policies
- To comply with legal obligations and respond to lawful requests from public authorities
Sharing Your Information
We may share your information with third parties to help us use your information as described above. We may also share your information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
- Protection of Rights: We may disclose your information to protect the rights, property, or safety of our business, our customers, or others.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
For physical materials you send us for digitization, we will retain the materials for a period of 30 days after completion of your order to allow time for you to verify the digital files. After this period, materials will be returned to you as agreed upon in the service terms.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. However, we employ industry-standard encryption technologies and security protocols to protect your data during transmission and storage.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to request restriction of processing of your personal information
- The right to request transfer of your personal information
- The right to withdraw consent
If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Third-Party Websites
Our website may contain links to third-party websites and services that are not owned or controlled by Reliabletrader. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Reliabletrader
204 E Main St, Ste 2, Lincolnton, NC 28092, USA
Phone: +1 (704) 732-1984
Email: connect@reliabletrader.world